Frequently Asked Questions

General Enquiries

Yacht chartering involves renting a sailboat or motor yacht to explore coastal or island destinations.

At ONE°15 Charters Luxury Yachting, a day-trip yacht charter typically includes cruising around Singapore’s Southern Islands, such as Sister Island, Lazarus Island, and Kusu Island, as well as exploring scenic spots in Marina Bay. Longer charters may include anchoring around the Southern Islands.

We offer a variety of yachts to cater to different preferences and group sizes. From classic fishing boats to luxury motor yachts, sailing yachts, catamarans, superyachts and more, we have a variety of options to suit your needs.

Charter fees include the usage of the yacht and its complimentary amenities (which vary from yacht to yacht), as well as the services of the skipper, crew member(s), and fuel.

It is recommended to gather at ONE°15 Marina (our designated Meeting Point) at least 20 minutes before your departure time. You will be escorted by a yacht crew member to the yacht for boarding. The crew’s contact number can be found in the Event Confirmation email, which will be sent once your reservation has been confirmed.

It is recommended to wear light and comfortable clothing, as well as easily removable footwear, as all our yachts have a strict no-shoes policy onboard. We also suggest bringing sunscreen, sunglasses, and any other items you would typically bring to the beach for daytime charters.

If you are planning to get into the waters, please bring along your towels, toiletries and a change of clothing.

For guests prone to motion sickness, we recommend bringing your medication and taking it an hour or two before boarding.

If you are driving, follow these directions:

  1. Turn left to Artillery Avenue at the first roundabout after exiting Sentosa Gateway gantry.
  2. Continue straight to Allanbrooke Road, towards Sentosa Cove.
  3. Upon reaching Sentosa Cove, take the first exit towards Cove Drive at the dolphin fountain roundabout.
  4. Turn right at the first junction and enter Sentosa Cove Village carpark. View the parking rates here. ONE°15 Marina is a 3-5 minutes walk towards your right (facing the marina).

If you are taking the public transport, follow these directions:

  1. Take the Sentosa Express from Vivocity Level 3 to the Beach Station. You may either purchase the admission ticket here or tap in using your EZ-link, Mastercard, Visa, Amex or public transport concession cards at the gantry to pay the entry fee of $4 per ticket.
  2. Alight and take Bus B at the transfer hub and alight at Sentosa Cove Village. ONE°15 Marina is a 3-5 minutes walk towards your right (facing the marina).

Our dedicated team is on-site to assist. Please call us at +65 8818 2735.

The price varies depending on the yacht selected. On average, it will cost around $150++ per person on weekdays and $180++ on weekends. Prices may fluctuate depending on the season, so it is best to confirm your reservation to lock in the price.

Bookings and Payments

Simply fill out our enquiry form and our team will respond to you within 48 hours.

It is recommended to book at least 1 month in advance to ensure availability and avoid disappointment.

It is recommended to provide at least the preferred date and time of charter, the estimated number of guests, and any deal breakers (e.g., the yacht must have a karaoke system or a jet ski). Additionally, it would be great if you could indicate if any food and drink is required, or if you are celebrating any special events.

Once you have received the Event Confirmation Letter, your booking is confirmed.

We accept PayNow, bank transfers, and credit cards such as VISA, Mastercard, and American Express. Please note that there is a 3% card handling fee for credit card transactions.

No deposit is required; however, full payment is required to confirm your booking.

You don’t need to be a ONE°15 Marina Member to book a yacht. However, Members do enjoy priority booking and exclusive prices. To find out more about how you can be a ONE°15 Member and its privileges, click here.

Absolutely! You can invite as many guests as you like, and ensure that exceed the yacht’s maximum capacity. Do inform us of the final headcount at least 3 days before your charter.

We typically respond within 48 hours. If you have yet to receive a reply, please check your junk/spam folder.

Yacht & Amenities

Each yacht has a list of complimentary and add-on amenities which can be found in their respective yacht listing.

Yacht viewings can be arranged on Mondays – Fridays from 10am – 5pm, subject to availability.

We currently only provide crewed charters. Unfortunately, we do not offer bareboat charters at the moment.

Unless stated otherwise, charter fees do not include food and beverages.

For ease of convenience, we highly recommend placing your food and beverage orders through our team– your order, together with cutleries, will be sent onboard ahead of your arrival, leaving you to come onboard hassle-free.

You may also choose to bring your food and beverage onboard. Kindly note that red wines are restricted on most yachts. Corkage charges apply should you hire an external food caterer.

Yes, some yachts do allow pets onboard. You may refer to the individual listing to check if your preferred yacht is pet-friendly. Kindly note that there are conditions that your pet has to adhere even for pet-friendly yachts.

From onboard decorations to having a bartender onboard, our packages are highly customisable to suit your needs.

As part of our ongoing sustainability commitments as a green marina, confetti, party poppers and sparklers are strictly not allowed onboard.

Guests are advised to bring their own cutlery, plates, and cups onboard. Note that glassware is not recommended due to the risk of breakage and potential injuries.

To fully enjoy your sailcation, we believe in disconnecting from the world and immersing yourself in the experience. WiFi facilities are not available onboard, and data connectivity at the Southern Islands can be unstable.

Most yachts are equipped with speakers that can be connected via Bluetooth or an AUX cable.

Most yachts provide life jackets suitable for children ages 3 and above. For younger or smaller children, it’s advisable to bring your own life jacket for a better fit.

Destination & Routes

Our charters mainly operate within Singapore waters. However, some yachts do offer routes to Malaysia, Indonesia, and Thailand. To charter a yacht out of Singapore, drop us an enquiry for the best recommendation.

Absolutely! Your charter itinerary can be customised to create the perfect experience for you. Kindly include any specific requests or preferences in the enquiry form, and we will be happy to assist you.

If your charter is within Singapore waters, you do not need to bring your passport.
However, if the charter itinerary includes travel outside of Singapore waters, you will need to bring your passport and we will inform you accordingly

Extension of hours are subject to availability, please speak with the skipper/captain, and he will advise on the feasibility.

Cancellation & Refunds

Our cancellation policy is detailed as follows:

Cancellation Notice Received Before Date of Charter

Cancellation Charges

30 days or more

Full refund

15 – 29 days

50% of charter package

14 days and below

100% of charter package

In the event of a drizzle or moderate rain, the charter will proceed as planned. However, if the rain poses a safety risk, the skipper may either suggest waiting for 30 minutes for the rain to subside or postponing the charter at no additional cost. This decision is made at the skipper’s discretion.

Should you request a postponement despite the skipper’s assessment that departure is possible, or if you do not show up at the meeting place assuming the charter will be postponed, it will be treated as a no-show, resulting in the forfeiture of the full charter package amount.

For pre-ordered food and beverages, arrangements can made for the items to be taken away. New orders will need to be placed for the rescheduled date.

Post-charter Support

Leave us a review on Google or email to [email protected].

The skipper (Captain) has full authority to advise what would be the safest options after assessing the situation.

Kindly email [email protected] with the description of your item, date and time of charter (if you are not the primary contact person).

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