Privacy Policy

Updated as of 11 July 2025

ONE°15 Charters Luxury Yachting Privacy Policy

At ONE°15 Luxury Yachting (“Luxury Yachting” or “we”), we respect your privacy and aim to comply with the requirements of the Personal Data Protection Act of Singapore (“PDPA”).

This privacy policy (“Policy”) explains how Luxury Yachting collects and uses the Personal Data of individuals (“you” or “your”), and the measures that we take to secure your Personal Data.

For the purpose of this Policy, the terms “we”, “us” or “our” shall, unless otherwise indicated, refer to Luxury Yachting.

By accessing and/or using our website, you signify your acceptance of this Policy and expressly consent to our collection, use, disclosure, and retention of your Personal Data as described in this Policy. 

Collection of Personal Data

We obtain Personal Data relating to job candidates, our clients, business partners, service providers, and any relevant interest groups connected to Luxury Yachting. This encompasses information about individuals themselves as well as their employees, representatives, or agents. We also collect data from people who use our website and from those attending events that we organize, such as participants, delegates, exhibitors, speakers, and guests.

“Personal Data” refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access. This includes unique identifiers (e.g. NRIC Number, passport number, fingerprint, etc), as well as any set of data (e.g. name, age, address, telephone number, occupation, etc) which when taken together would be able to identify the individual.

What Personal Data we collect

We collect various types of Personal Data to enable us to provide our services effectively and comply with applicable laws and regulations. The Personal Data we collect may include, but is not limited to, the following:

• Identification Information: Full name, date of birth, nationality, NRIC/FIN/passport number, and photograph.
• Contact Information: Residential or mailing address, email address, mobile number, and emergency contact details.
• Employment and Professional Information: Company name, designation, business registration details (e.g., ACRA profile), and work permit or license details.
• Transaction and Booking Details: Booking references, service agreements, charter arrangements, payment details, billing information, and insurance documentation.
• Regulatory and Licensing Data: Copies of relevant licenses or permits (e.g., MPA license, PPCDL), and compliance-related documentation.
• Event Participation Information: Information submitted through forms such as guest manifests, catering request forms, lucky draw entries, and namecards collected at events or business meetings.
• Technical and Usage Information: When you visit our website, we may collect your IP address, browser type, device identifiers, and usage data via cookies and similar technologies.

Where applicable, we may also collect Personal Data from third parties such as charter brokers, event partners, or government agencies, in accordance with legal requirements or your prior consent.

We will only collect Personal Data that is reasonably necessary for our business operations and service delivery. Your Personal Data will be handled in accordance with our internal data protection policies and the requirements of the Singapore Personal Data Protection Act (PDPA) and, where applicable, the General Data Protection Regulation (GDPR).

Consent to be bound

By providing your Personal Data to Luxury Yachting, you acknowledge and agree that you have read, understood, and consent to the collection, use, and disclosure of your Personal Data in accordance with the terms of this Privacy Policy and the requirements of the PDPA. If you do not consent to any aspect of this Policy, please refrain from providing your Personal Data. Please note that failure to provide such data may affect our ability to process your request, including your participation in events organized by Luxury Yachting.

If you are submitting Personal Data on behalf of another individual (such as a guest, co-participant, or employee), you represent and warrant to Luxury Yachting that you have obtained that individual’s consent to provide their Personal Data for the intended purpose. This includes ensuring that the individual has been informed of the purposes for which their data will be collected, used, and disclosed as required under the PDPA.

Luxury Yachting reserves the right to request written confirmation of such consent or to contact the individual directly to verify that valid consent has been obtained.

How will your Personal Data be collected?

We collect your Personal Data through various channels, depending on how you interact with us—whether as a customer, event attendee, service provider, or website visitor. Your Personal Data may be collected through the following means:

1. Direct Interactions:

You may provide us with your Personal Data directly when you:

• Register for or attend our events, promotions, or campaigns;
• Make a booking or enquiry through our website, email, telephone, or in person;
• Subscribe to our newsletters, marketing communications, or updates;
• Provide feedback, complete surveys, or submit forms through our platforms;
• Communicate with our staff or representatives at events or through customer service channels.

2. Automated Technologies:

When you interact with our website or digital platforms, we may automatically collect certain technical data such as your IP address, browser type, device identifiers, browsing activity, and usage patterns through the use of cookies and other tracking technologies. You may manage your cookie preferences through your browser settings.

3. Third Parties and Public Sources:

We may receive Personal Data about you from third parties including:

• Event partners, sponsors, or ticketing platforms;
• Marketing or advertising partners;
• Social media platforms, where permitted under their privacy terms;
• Public databases or registers, where legally allowed.

4. CCTV and On-Site Data Collection (where applicable):

If you attend our events or visit our premises, we may collect images or video footage through security cameras or photography, which may be used for security, promotional, or archival purposes, subject to notice and consent where required.

We will only collect Personal Data that is reasonably necessary for the purposes stated in our privacy policy and will ensure that such data is processed lawfully and fairly.

What is your Personal Data collected, used or disclosed for?

Your Personal Data is collected, used, and disclosed by Luxury Yachting for purposes reasonably necessary to provide you with our services and to operate our business effectively, in compliance with the PDPA.

The purposes for which your Personal Data may be collected, used, or disclosed include, but are not limited to, the following:

• To process and manage bookings, registrations, or participation in yacht charters, events, or related services;
• To verify your identity and eligibility for services or event participation;
• To contact you regarding your enquiries, requests, or feedback;
• To issue invoices, process payments, and manage billing matters;
• To comply with legal, regulatory, or licensing requirements under applicable laws, including those imposed by the Maritime and Port Authority of Singapore (MPA) or other authorities;
• To coordinate with service providers, charter brokers, catering partners, and other third parties involved in delivering our services;
• To manage internal record keeping, audit, compliance, and risk management;
• To send you administrative updates, service notices, or information relevant to your booking or engagement;
• To promote our services and inform you of marketing or promotional events (only where you have provided consent);
• To safeguard safety and security during events or charters.

Where your Personal Data is used for purposes beyond what was originally stated at the time of collection, we will seek your further consent where required under the PDPA, unless an exception applies under the Act.

We will ensure that any collection, use, or disclosure of your Personal Data is done in a manner that is lawful, reasonable, and appropriate in the circumstances, and that adequate safeguards are in place to protect your Personal Data.

Access Rights

You may write in to us at [email protected], based on reasonable grounds, to find out how we have been using or disclosing your Personal Data.

We are obligated under the PDPA to allow you access to your Personal Data of the past one year, and to make any correction if there is any error or omission. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the estimated fee before processing your request. we reserve the right not to provide access to the Personal Data until you have paid the access fee.

we will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within 30 calendar days of receiving your request, we will inform you in writing within 30 calendar days of the time by which we will be able to respond to your request and/or the reasons we are unable to do so.

Correction Rights

You are entitled to request to correct an error or omission in the Personal Data which we hold about You by writing us at [email protected].

We will respond to your request as soon as practicable. Should we not be able to respond to your request within 10 working days of receiving your request, we will inform you in writing within 10 working days of the time by which we will be able to respond to your request and/or the reasons we are unable to do so.

Withdrawal of Consent

The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is being withdrawn by you in writing.

You are entitled to withdraw any consent you have provided to us previously and to request us to stop collecting, using and/or disclosing your Personal Data for any or all of the purposes listed above, by submitting your request at [email protected].

Please note that we are generally not obliged to forward any request for withdrawal of consent to any third party to whom we have disclosed your Personal Data – such request should be made directly with such third party. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same.

We will respond to your request as soon as reasonably possible. In general, we shall seek to process your request within 10 working days of receiving it. Should we not be able to respond to your request within 10 working days of receiving your request, we will inform you in writing within 10 working days of the time by which we will be able to respond to your request.

Please note that the withdrawal of your consent does not affect our right to continue to collect, use and disclose your Personal Data where such collection, use and/or disclosure without consent is permitted or required under applicable laws and regulations. Further, we are generally not obliged to delete or destroy Personal Data after your withdrawal of consent (but such Personal Data will continue to be protected and retained in accordance with our internal policies and applicable laws and regulations).

Accuracy of Personal Data

We will take reasonable precautions, and verification checks to ensure that the Personal Data we have collected from you is reasonably accurate, complete and up to date. From time to time, we will do a verification exercise for you to update us on any changes to your Personal Data.

How is your Personal Data protected?

At Luxury Yachting, we take the protection of your Personal Data seriously. In accordance with the requirements of the PDPA, we implement reasonable and appropriate administrative, physical, and technical measures to safeguard your Personal Data against unauthorized access, collection, use, disclosure, modification, loss, or destruction.

These measures include, but are not limited to:

• Secure storage systems and data encryption protocols;
• Role-based access controls to restrict access to authorized personnel only;
• Regular reviews and updates to our information security practices and systems.

Personal data collected through this website is stored in a secure environment. We also conduct periodic assessments and monitoring of our data protection policies to ensure continued effectiveness and compliance with prevailing legal standards.

In addition, this website may use automated technologies, such as cookies, to enhance your browsing experience. By using our website, you consent to our use of cookies. If you prefer not to allow cookies, you may configure your internet browser to delete or block them, or to notify you when cookies are being placed.

While Luxury Yachting takes all reasonable precautions to protect your Personal Data, we do not warrant that the website and its contents are free from errors, viruses, malware, or other harmful components. We shall not be liable for any unauthorized disclosure, corruption, or loss of Personal Data that arises from circumstances beyond our reasonable control, including cyberattacks or system failures.

Retention of Personal Data

We will not retain any of your Personal Data under our charge or control when it is no longer necessary for any business or legal purposes. We have a Retention Policy that spells out how long we ought to retain each type of confidential document or Personal Data. Certain retention periods are based on statutory or regulatory requirements.

Nonetheless, if you withdraw your consent (where we rely on consent as our legal basis) or object to our processing of your Personal Data, you may at any time request that we erase or delete your Personal Data. Upon receipt of such request, we shall, within a reasonable time, delete or anonymize your Personal Data unless we are legally permitted or required to retain such Personal Data (e.g. ongoing dispute, tax or obligations, accounting purposes, compliance with any legal obligations).

Transfer of Personal Data

If there is a need for us to transfer your Personal Data to another country, we will obtain your consent before transfer. We will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as that in Singapore.

Do-Not-Call (DNC) Provisions and Telemarketing Activities

We will only contact you via voice call, text message or facsimile, sending you updates, information, marketing and advertising material pertaining to facilities, services, events and activities offered by us, affiliate partners and third parties with your prior consent.

For Citizens of the European Union

If you are a citizen of the European Union, kindly refer to our policy on the “Rights of Data Subject under the General Data Protection Regulations (GDPR)”.

Rights of Data Subject under the General Data Protection Regulations (GDPR)

If you are a resident in the EU, you may have certain rights in relation to your Personal Data in our possession.

These rights include:

• The right of access

You have the right to request confirmation as to whether we process your Personal Data, and to access and obtain a copy of that data. This includes information on the categories of data we hold, the purposes for which it is processed, and any third parties to whom the data has been disclosed.

• The right of data portability

If you are located in the EU/EEA, you have the right to receive the Personal Data you have provided to us in a structured, commonly used, and machine-readable format. You may also request that we transmit this data to another organization, where technically feasible.

Please provide the full details of the recipient and note that Luxury Yachting is not responsible for the security or further processing of your data once received by the third party.

• The right of rectification

You may request the correction of inaccurate or incomplete Personal Data we hold about you to ensure that your information is current and accurate.

• The right of erasure

As part of our commitment to respecting your privacy and protecting your Personal Data, we recognize and honour your rights under both the Personal Data Protection Act 2012 of Singapore and, where applicable, the General Data Protection Regulation for individuals located in the European Union (EU) or European Economic Area (EEA).

 

Under the Singapore PDPA:

You may, at any time, withdraw your consent for the collection, use, or disclosure of your Personal Data that we hold. Upon receiving such a request, we will inform you of the likely consequences of your withdrawal and will cease to process your Personal Data unless required or authorized under applicable laws.

Under the GDPR (for EU/EEA residents):

You may request that we erase your Personal Data without undue delay under the following circumstances:

• The data is no longer necessary for the purposes for which it was collected or processed;
• You withdraw consent and there is no other legal basis for processing;
• You object to the processing and there are no overriding legitimate grounds to continue;
• The data has been unlawfully processed;
• The data must be erased for compliance with a legal obligation under EU law.

Limitations:

Your request for erasure or withdrawal of consent may be limited or declined in circumstances where:

• We are required to retain the data to comply with legal or regulatory obligations under Singapore law or EU law;
• The data is necessary for contractual obligations related to service delivery;
• The data is required for archiving, public interest purposes, or the defence of legal claims.

How to Make a Request:

To request the erasure of your Personal Data or withdraw your consent, please contact us at [email protected]. We may request verification of your identity before processing your request. All requests will be assessed and responded to within a reasonable timeframe, in accordance with applicable data protection laws.

• The right to restrict processing

We respect your rights under applicable data protection laws, including the General Data Protection Regulation and the Singapore Personal Data Protection Act 2012. You may, in certain circumstances, have the right to restrict the processing of your Personal Data.

Under the GDPR (for individuals in the EU/EEA):

You have the right to request the restriction of the processing of your Personal Data in the following circumstances:

• You contest the accuracy of the Personal Data, and we are verifying its accuracy;
• The processing is unlawful, but you request restriction instead of erasure;
• We no longer need the Personal Data for processing purposes, but you require it to establish, exercise, or defend a legal claim;
• You have objected to the processing (under Article 21 GDPR) and we are considering whether our legitimate grounds override yours.

When processing is restricted, we will store your data but not use or process it further, except:

• With your consent;
• For the establishment, exercise, or defence of legal claims;
• To protect the rights of another individual;
• For reasons of important public interest.

Under the PDPA (for individuals in Singapore):

While the PDPA does not explicitly provide for a right to restrict processing, we voluntarily adopt this principle to support transparency and control over your Personal Data. You may request that we temporarily suspend the use of your Personal Data if:

• You have raised a concern regarding the accuracy of the data;
• You wish to limit processing while we assess the legality of ongoing use.

How to Exercise This Right:

To submit a request to restrict the processing of your Personal Data, please contact our Data Protection Officer at [email protected]. We may require proof of identity and sufficient details to process your request. We will respond within a reasonable timeframe and in accordance with applicable data protection laws.

Exercising your rights

To exercise your rights, or if you require further information about how your Personal Data is used by us, please contact our Data Protection Officer at [email protected]

Data Breach Notification

In the event whereby Luxury Yachting has credible grounds to believe that a data breach has occurred (whether through self-discovery, alert from the public or notification by our data intermediary), we will take reasonable and expeditious steps to assess whether the data breach is notifiable under the PDPA.

Changes to this Policy

Kindly note that from time to time, we may amend the terms of this Policy in order to respond to changes in any applicable law or where we develop or offer new services. Where the terms of this Policy change, we will provide you with notice by displaying the notice on our website. You may also wish to refer to the “last modified” date at the end of this Policy. To the extent permitted under applicable law; by engaging us for our services after such notice, you consent to our updates to this Policy.

Feedback and Data Protection Officer

Should you have any feedback or enquiries relating to your Personal Data, please contact our Data Protection Officer at [email protected]